Privacy policy
CANVAS USA® PRIVACY POLICY
Last updated: December 29, 2025
Canvas USA® (“Canvas USA®,” “we,” “us,” or “our”) operates this store and website and provides all related information, content, features, tools, products, and services (collectively, the “Services”) to give you a curated shopping experience. The Services are hosted and supported by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us, including online and offline interactions (such as email, phone, text, events, or other communications). If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy controls.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.
1) Definitions
When we use the term “personal information”, we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to an identified or identifiable individual. Personal information does not include information that is aggregated, anonymized, or de-identified such that it cannot reasonably be linked to an individual.
2) Personal Information We Collect
We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
A. Contact Details
Name, shipping address, billing address, phone number, and email address.
Name, shipping address, billing address, phone number, and email address.
B. Payment and Financial Information
Payment card information (processed by our payment providers), transaction details, payment method, payment confirmation, and related payment details. We do not store complete payment card numbers on our servers.
Payment card information (processed by our payment providers), transaction details, payment method, payment confirmation, and related payment details. We do not store complete payment card numbers on our servers.
C. Account Information
Username, password, security information, preferences, settings, and saved addresses.
Username, password, security information, preferences, settings, and saved addresses.
D. Transaction and Shopping Activity
Items viewed, added to cart, saved, wishlisted, purchased, returned, exchanged, canceled, and past purchases and interactions.
Items viewed, added to cart, saved, wishlisted, purchased, returned, exchanged, canceled, and past purchases and interactions.
E. Communications
Information you provide when you contact us (including customer support requests, email, chat, and other communications).
Information you provide when you contact us (including customer support requests, email, chat, and other communications).
F. Device and Network Data
IP address, browser type, device identifiers, operating system, network connection details, and similar technical identifiers.
IP address, browser type, device identifiers, operating system, network connection details, and similar technical identifiers.
G. Usage and Analytics Data
Information about how you use or navigate the Services (pages viewed, clicks, time spent, referring pages, and similar usage data).
Information about how you use or navigate the Services (pages viewed, clicks, time spent, referring pages, and similar usage data).
H. Inferences
Inferences drawn from the above information to personalize your experience and improve the Services (such as suggesting products based on prior purchases or browsing behavior).
Inferences drawn from the above information to personalize your experience and improve the Services (such as suggesting products based on prior purchases or browsing behavior).
3) Sources of Personal Information
We may collect personal information from the following sources:
A. Directly from You
When you place an order, create an account, submit forms, sign up for communications, or contact us.
When you place an order, create an account, submit forms, sign up for communications, or contact us.
B. Automatically Through the Services
Through cookies, pixels, SDKs, server logs, and similar technologies.
Through cookies, pixels, SDKs, server logs, and similar technologies.
C. From Service Providers
From vendors that provide services on our behalf (payments, fulfillment, shipping, analytics, fraud prevention, communications, IT hosting, and customer support tools).
From vendors that provide services on our behalf (payments, fulfillment, shipping, analytics, fraud prevention, communications, IT hosting, and customer support tools).
D. From Partners and Third Parties
Such as advertising and marketing partners (where permitted by law), or third-party integrations you choose to use.
Such as advertising and marketing partners (where permitted by law), or third-party integrations you choose to use.
4) How We Use Personal Information
We use personal information for the following business and commercial purposes:
A. Provide, Operate, and Improve the Services
To:
- process payments and fulfill orders
- provide shipping and delivery
- manage your account
- process returns, exchanges, cancellations, and refunds
- communicate with you about your order or account
- Respond to customer service requests.
- provide and improve product recommendations and store features
- troubleshoot problems and maintain system performance
B. Marketing and Advertising
To:
- send marketing communications (email and, if you opt in, SMS)
- show advertisements (including interest-based ads) on our Services and elsewhere
- measure ad performance and improve marketing campaigns
You can opt out of promotional emails at any time by using the unsubscribe link in the email. If you have opted in to SMS and wish to unsubscribe, you may reply STOP or follow the instructions provided in the message.
C. Security, Fraud Prevention, and Safety
To:
- authenticate accounts and prevent unauthorized access
- detect, investigate, and prevent fraud, misuse, illegal activity, or security incidents
- protect our customers, our business, and the public
D. Legal Compliance and Enforcement
To:
- comply with applicable law and regulations
- Respond to lawful requests and legal process.
- enforce our policies and contracts
- establish, exercise, or defend legal claims
5) Cookies, Tracking Technologies, and Interest-Based Advertising
and our service providers use cookies, pixels, and similar technologies to operate the Services, remember your preferences, perform analytics, and support advertising.
These technologies may be used to:
- keep you logged in
- remember cart contents and preferences
- understand how the Services are used
- improve website performance
- measure marketing effectiveness
- provide interest-based advertising
Your choices:
- You can control cookies through your browser settings.
- Some browsers support the Global Privacy Control (GPC) signal. Where required by law, we will treat a GPC signal as a request to opt out of certain types of targeted advertising for that browser/device.
- Except for GPC (where applicable), we do not respond to “Do Not Track” signals because there is no consistent industry standard for compliance.
6) How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business purposes, including:
A. Service Providers and Vendors
We share personal information with vendors that provide services on our behalf, such as:
- payment processors
- fraud prevention and security providers
- fulfillment and shipping carriers
- customer support tools
- analytics providers
- email and communications providers
- cloud hosting and IT providers
B. Marketing and Advertising Partners
We may disclose information to marketing and advertising partners to:
- provide marketing services
- measure and improve advertising performance
- deliver interest-based advertising where permitted
C. Affiliates
We may disclose information to our affiliates and within our corporate group for business operations.
D. Legal, Safety, and Business Transfers
We may disclose information:
- to comply with law or legal process
- to respond to subpoenas, court orders, or lawful governmental requests
- to enforce our terms and policies
- to protect the rights, safety, and security of Canvas USA®, our customers, and others
- in connection with a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy
E. At Your Direction or With Your Consent
We may disclose personal information when you direct us to do so (for example, through third-party integrations, login tools, or social media features).
7) Photographs, Drawings, Designs, and User-Submitted Content
The Services may allow you to submit, upload, or share content, including photographs, images, videos, drawings, sketches, designs, measurements, patterns, reviews, comments, and other materials (collectively, “User Content”). User Content may include personal information and may be visible to others depending on where and how it is posted.
A. Content You Submit
If you submit User Content to us (including photographs of your boat, vehicle, home, installation site, finished project, or any other property; drawings, sketches, or design concepts; or any similar content), you represent and warrant that:
- You own the User Content or have all necessary rights and permissions to share it with us;
- the User Content does not violate any third-party rights (including privacy, publicity, copyright, or trademark rights); and
- You have obtained permission from any person who appears in the User Content to use the User Content as described below.
B. Ownership and Rights Granted to Canvas USA®
You retain ownership of your User Content. However, to the maximum extent permitted by law, by submitting User Content to Canvas USA®, you grant Canvas USA® and our affiliates, partners, and service providers a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, store, host, display, publish, distribute, transmit, modify, edit, translate, create derivative works from, and otherwise exploit your User Content in any media and for any lawful purpose, including without limitation:
- fulfilling orders and providing customer service;
- verifying, investigating, and processing returns, exchanges, or warranty claims;
- product development and improvement;
- marketing, advertising, promotional materials, website content, catalogs, emails, social media, and other communications;
- training internal staff and improving support and quality;
- fraud prevention, dispute resolution, and enforcement of our policies.
This license includes the right to use your User Content with or without your name, handle, or other attribution, and without compensation to you, unless required by law.
To the fullest extent permitted by law, you waive any moral rights, privacy rights, publicity rights, and similar rights in the User Content, and you agree not to assert or enforce such rights against Canvas USA® or its affiliates, partners, or service providers for any use of User Content permitted under this Privacy Policy and our Terms of Service.
C. No Expectation of Confidentiality
Do not submit User Content that you consider confidential or proprietary. User Content will not be treated as confidential, and we are not responsible for protecting it as confidential unless we separately agree in writing.
D. Creative Materials and Ideas (Drawings, Designs, Concepts)
If you submit drawings, sketches, measurements, patterns, or project concepts, you understand that we may already be working on similar ideas or may develop similar products or solutions in the future. You agree that we may use, adapt, and apply the general concept, approach, or ideas reflected in your submission without restriction, and without any obligation to you, subject to applicable law.
E. Content Collected From Public Platforms
If you post User Content on third-party platforms (such as social media) and tag us, mention us, use a Canvas USA® hashtag, or otherwise direct the content to us, we may collect and use that content as described above, consistent with the platform’s privacy settings and terms.
F. Removal Requests
If you want us to stop using specific User Content for marketing or promotional purposes, you may contact us at Shop@CanvasUSA.com with sufficient information to identify the content. We will consider requests and will comply where required by law; however, we may retain copies for recordkeeping, legal, security, fraud prevention, or operational purposes.
G. Release of Liability and Indemnity
To the fullest extent permitted by law, you release, waive, and forever discharge Canvas USA®, and its owners, officers, directors, employees, agents, contractors, service providers, affiliates, successors, assigns, and advertising and marketing partners (collectively, the “Released Parties”) from any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- our use of your User Content as permitted by this Privacy Policy and our Terms of Service;
- any alleged infringement or violation of your rights or the rights of any third party in connection with the User Content, including claims for invasion of privacy, infringement of publicity rights, defamation, misappropriation, moral rights, or emotional distress;
- any failure by you to obtain required permissions, releases, consents, or licenses from any person or third party appearing in or owning rights in the User Content; and
- any dispute regarding ownership, attribution, or compensation for use of the User Content.
You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all third-party claims, demands, actions, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to the User Content you submit, including any allegation that the User Content violates any law or infringes the rights of any person or entity.
This section survives any deletion of User Content and survives the termination of your relationship with Canvas USA® or your use of the Services.
8) Shopify’s Role
The Services are hosted by Shopify. Shopify collects and processes certain information about your access to and use of the Services in order to provide and improve Shopify’s platform and related services. Information you submit through the Services (such as order and account information) may be transmitted to Shopify and to third-party service providers supporting the Services, including providers located outside your country of residence.
We may also use Shopify features that incorporate information obtained from your interactions with our store and with Shopify. In certain cases, Shopify may process personal information as an independent controller for those features. For more information, see Shopify’s privacy information at:
https://privacy.shopify.com/en
https://privacy.shopify.com/en
9) Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We do not control or are responsible for the privacy, security, or content practices of third parties. Your interactions with third-party sites are governed by their own privacy policies and terms.
10) Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us, and we will take appropriate steps to delete it as required by law.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we sell or share (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
11) Security and Retention
A. Security (No Guarantees)
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measures are perfect. We do not guarantee that the Services or any personal information will be free from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You are responsible for taking reasonable steps to protect your account credentials and for using secure channels when communicating with us.
B. Retention
We retain personal information for as long as necessary to:
- provide the Services
- Maintain your account
- complete transactions
- meet legal and regulatory obligations
- resolve disputes
- enforce our agreements and policies
Retention periods vary depending on the type of information and the purpose for which it was collected.
12) Notice Regarding Sale, Sharing, and Targeted Advertising (U.S.)
We do not sell personal information in exchange for money. However, depending on your state of residence and how applicable law defines “sale” or “sharing,” certain disclosures of information to advertising and marketing partners for targeted advertising or analytics may be considered a “sale” or “sharing” under those laws. You may opt out of targeted advertising by contacting us at Shop@CanvasUSA.com and by adjusting cookie settings where available.
13) Your Rights and Choices
Depending on where you live, you may have legal rights regarding your personal information. These rights may include:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Opt Out of Targeted Advertising / Sale / Sharing (where applicable)
How to Exercise Your Rights
To request access, deletion, correction, portability, or to exercise opt-out rights, contact us at Shop@CanvasUSA.com.
We may need to verify your identity before processing your request, as permitted or required by law. You may designate an authorized agent to make a request on your behalf; we may require proof of authorization and may require verification directly from you.
We will not discriminate against you for exercising your rights.
Limitations and Exceptions. Your rights are subject to exceptions and limitations under applicable law. We may deny, limit, or delay requests where permitted by law, including where we cannot verify your identity, where the request is excessive, repetitive, impractical, or conflicts with legal obligations, contractual requirements, security needs, fraud prevention, or our legitimate business interests.
14) International Transfers
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence. Where required, we rely on legally recognized mechanisms for such transfers.
15) Changes to This Privacy Policy
We may update this Privacy Policy at any time for operational, legal, or regulatory reasons. If we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date above. Where required by law, we will provide additional notice.
Continued use of the Services after we post an updated Privacy Policy means you accept the updated Privacy Policy, except where prohibited by law.
16) Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a right, contact us:
For purposes of applicable data protection laws, Canvas USA® is the data controller of your personal information for the Services.